Customer care

  • Italwear's  Customer Care  is the structure designed to incorporate the desires and the needs of our customers and ensure their satisfaction, with a specific attention to continuous improvement in the quality of the services provided.

     

    Activities Italwear's Customer Care:

    • survey to measure customer satisfaction - on-line questionnaire (annual)
    • telephone interviews for the detection of customer satisfaction on services
    • management reports and customer complaints
    • statistical analysis and reporting
    • communication to customers

     

    We will respond as soon as possible to every question or request, because a quality service for us is measured in accordance with our customer and his satisfaction.

     

    For more information Italwear's Customer Care is at your disposal at the number: +39 0376 78.01.01